Technical Support
Get help with platform functionality, AI employees, integrations, and troubleshooting.
We're Here to Help
Whether you have a question about your account, billing, technical support, or our AI platform, our team is ready to assist you.
Support Categories
Account & Billing
Questions about subscriptions, invoices, payments, or account management.
Mobile App Support
Assistance with the Gioconda AI mobile application for iOS and Android.
Sales & Product Questions
Learn more about Gioconda AI products, features, pricing, and platform capabilities.
Frequently Asked Questions
Before Contacting Support
Please include the following when requesting assistance:
- Account Email
- Company Name (if applicable)
- Description of the issue
- Screenshots (if available)
- Device and browser information (if applicable)
Company Information
Gioconda AI™ is developed, operated, and supported by Gioconda AI Operations. Gioconda AI is the company's customer-facing brand and product platform, providing conversational AI solutions that help small and medium-sized businesses automate customer communications and business operations.
- Website: https://gioconda.ai
- Customer Support: support@gioconda.ai
- General Inquiries: info@gioconda.ai
Still Need Help?
If you can't find the answer you're looking for, please contact our support team.
